Refund Policy
At SA Plant Hub, we strive to offer the best possible experience to our customers. We maintain a flexible and transparent cancellation and refund policy.
- Cancellations are accepted only if the request is made within 24 hours of placing the order.
- Orders placed under the Same Day Delivery category are not eligible for cancellation.
- If you receive a product that is defective or damaged, please report the issue to our Customer Service Team within 1 day of receiving the product.
- The issue will be verified and handled at the seller’s expense, if applicable.
- If you find that the product does not match the description on the website or does not meet your expectations, you must report the issue to our Customer Service Team within 24 hours of receiving the product.
- All complaints will be reviewed carefully, and the resolution will be communicated by our support team.
Return Policy
SA Plant Hub offers a Free 7-Day Hassle-Free Return policy with No Questions Asked.
If you’re not satisfied with your purchase for any reason, you may return the product within 7 days of delivery. Please ensure the item is unused, in its original packaging, and in resellable condition.
For return assistance, please contact our Customer Service Team.